Privacy Policy

Effective date: August 2026

1. Introduction

Launchpad Strategy (ABN 63 143 276 957) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, contact us or engage our services.

This Privacy Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or providing your information to us, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy.

2. Who we are

Launchpad Strategy is operated by Launchpad Strategy Pty Ltd (ABN 63 143 276 957), an Australian private company based in Queensland, Australia. We serve founders, career transitioners and early-stage businesses across Australia.

In this Privacy Policy, references to “we”, “us” and “our” mean Launchpad Strategy. References to “you” and “your” mean the individual whose personal information we collect or hold.

3. What personal information we collect

The types of personal information we may collect include:


  • Name and contact details, including email address and phone number

  • Business information, including business name, industry, stage of business and your role

  • Information you share with us about your business idea, goals, challenges and circumstances during discovery calls, briefing calls and engagement work

  • Records of correspondence and communication with us

  • Payment information, processed through our third-party payment providers (we do not store credit card details)

  • Website usage information, including pages visited, time on site, device type, browser and approximate location, collected through cookies and analytics tools

4. How we collect personal information

We collect personal information directly from you when you:

  • Complete a form on our website, including contact forms, discovery call booking forms and lead magnet downloads

  • Subscribe to receive resources, emails or updates from us

  • Book or attend a discovery call, briefing call or other meeting with us

  • Engage us for paid services and complete onboarding documentation

  • Email, message or call us directly

  • Interact with our content on LinkedIn or other platforms where we are present


We also collect information automatically when you visit our website through cookies and analytics tools (see section 10).

5. Why we collect and use your personal information

We collect, hold, use and disclose your personal information for the following purposes:


  • To respond to your enquiries and provide information about our services

  • To schedule and conduct discovery calls and client meetings

  • To deliver the services you have engaged us to provide

  • To send you resources, content and communications you have requested or consented to receive

  • To process payments and manage our business relationship with you

  • To improve our website, services and client experience

  • To meet our legal, regulatory and business obligations

6. Disclosure of personal information

We do not sell, rent or trade your personal information. We may disclose your personal information to:


  • Service providers who help us operate our business, including email platforms, scheduling tools, payment processors, cloud storage providers, website hosting and analytics providers

  • Professional advisers, including accountants and legal advisers, where reasonably necessary

  • Government, regulatory or law enforcement bodies where required by law

Where we share information with third-party service providers, we take reasonable steps to ensure they handle your personal information in accordance with the Australian Privacy Principles.

7. Overseas disclosure

Some of our service providers, including email platforms, scheduling tools, cloud storage and analytics services, may store or process data outside Australia, including in the United States and the European Union. Where this occurs, we take reasonable steps to ensure that the recipient handles your personal information in a manner consistent with the Australian Privacy Principles.

8. How we store and protect your personal information

We store your personal information in secure digital systems, including password-protected cloud platforms and encrypted file storage. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.



Where personal information is no longer needed for the purpose for which it was collected, we will take reasonable steps to securely destroy or de-identify it, unless we are required by law to retain it.

9. Data breach response

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access. If we become aware of a data breach involving personal information that is likely to result in serious harm, we will act promptly to contain and assess the breach and will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) where we are required to do so.

Even where formal notification is not required, we aim to be open with anyone affected by a breach involving their personal information, and to take reasonable steps to reduce any harm.

10. Cookies and website analytics

Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use the site and support our marketing activities. Cookies are small text files placed on your device when you visit a website.

We use the following types of cookies:

  • Essential cookies, which are necessary for the website to function

  • Analytics cookies, which help us understand how visitors interact with our website (we use Google Analytics 4)

  • Functional cookies, which support features such as form completion and embedded booking tools

You can control or disable cookies at any time through your browser settings. Disabling cookies may affect the functionality of the website.

11. Direct marketing and email communications

If you have provided your email address through a form on our website, downloaded a resource or otherwise consented to receive communications, we may send you practical founder resources, useful content and occasional updates about our services.



You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email we send you, or by emailing hello@launchpadstrategy.com.au. We will continue to send you essential communications relating to any services you have engaged us to deliver.

12. Accessing and correcting your personal information

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, incomplete or out of date. To make a request, please contact us using the details in section 15.



We will respond to your request within a reasonable period. We may need to verify your identity before providing access to your personal information.

13. Complaints

If you have a concern about how we’ve handled your personal information, please contact us using the details in section 15 — we’re happy to discuss it and resolve it directly wherever possible. If you’re not satisfied with our response, you can also raise the matter with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services or legal obligations. The current version will always be available on our website, and the effective date will be updated. We encourage you to review this Privacy Policy periodically.

15. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Launchpad Strategy

ABN: 63 143 276 957

Email: hello@launchpadstrategy.com.au

Website: launchpadstrategy.com.au

Location: Gold Coast, Queensland, Australia